Heidi Health
We are committed to providing you with the highest quality care. To help improve the quality and efficiency of our consultations, our clinicians — including your GP or other members of our multidisciplinary team — may now use Heidi Health, an AI-powered medical scribe, during your appointment.
We are committed to providing you with the highest quality care. To help improve the quality and efficiency of our consultations, our clinicians — including your GP or other members of our multidisciplinary team — may now use Heidi Health, an AI-powered medical scribe, during your appointment.
This tool works in the background to support your clinician, allowing them to focus more on you.
To learn more about Heidi Health, visit heidihealth.com
How does it work?
Heidi is a helpful tool that allows your clinician to focus entirely on you during your visit while still allowing them to accurately capture medical information, ensuring a comprehensive and precise record of your care.
Benefits of using Heidi Health
- Enhanced Consultations: Enables clinicians to give their full attention to you during your appointment.
- Precise Record-Keeping: Supports the creation of clear, accurate, and detailed medical notes that can be easily reviewed and updated.
- Improved Efficiency: Reduces administrative workload, allowing clinicians to dedicate more time to patient care.
Do I have to give consent?
Your consent is crucial. All clinicians are encouraged to obtain consent before using Heidi. You can withdraw your consent at any time.
Who has access to my medical information?
Heidi employ robust and strict access controls meaning only your clinician has access to sensitive information – Heidi are GDPR and NHS compliant and their information management systems are also ISO27001 accredited for data security.
Where is my data stored?
Heidi prioritise data sovereignty by ensuring all data is locally hosted within the UK. This practice enhances data security while also ensuring compliance with UK data protection regulations.
How is my data used?
Heidi’s approach to data collection is threefold:
- Be Transparent: Heidi clearly explain how they use your data in their Privacy Policy and Terms and Conditions.
- Limit Collection: Heidi only collect data that is essential for providing you our services or enhancing Heidi’s effectiveness.
- Ensure Security: Heidi restrict the disclosure, retention, and use of your data, ensuring it is safeguarded.
Heidi’s commitment ensures that every piece of information collected has a clear purpose, either to deliver the product or to improve Heidi’s performance and accuracy.
Do you store recordings of my appointment?
Conversations are transcribed simultaneously while they happen, meaning no recordings are ever stored. Notes that a clinician saves from the appointment will be added to your Electronic Health Record in SystmOne, as standard.
Any Questions?
Get in touch at hello@heidihealth.com or visit heidihealth.com